Frequent Questions
What comes in my delivery?
Eat, play & win delivered all-in-1 to your door. Each order comes with your meal, as well as a top secret dossier envelope containing the game pieces you need to completely transform eating at home and win. Inside, find the immersive evidence to solve the mystery, search for Easter eggs and hidden loot, and interact with the characters via video, audio and SMS messages. Does your crew have what it takes to win top shelf prizes, awesome experiences & free food from restaurants in your neighborhood?
Where are you located?
We’re currently serving the Los Angeles and Philadelphia area. Want to see if you’re within our delivery radius? Input your zip code when prompted after clicking “order now” to find out. If you’re outside our delivery radius, that's no problem. You can alway pick up.
How do I place an order?
You’re in the right place, my fanged friend. Simply click “order now” above and follow the instructions to select a mission, pick food for each player (or select a sample so your coven has choices when they arrive) and make your delivery or pick-up reservation.
Is this appropriate for all ages?
We have missions that are specifically designed for families with vampires aged 6 to 6000. Due to the difficulty of other games, some are better for covens with teens and older. They're all labeled as such.
How many people can play?
Each mission can be played with up to six people, or as few as one. Feel free to divide the challenges and conquer, or take on the task solo.
What do I need to play?
Our missions are mobile first experiences full of video, audio and text interactions. To play, you’ll need at least one SMS-enabled device. All other puzzle pieces are included with your delivery.
Do you have vegan or gluten free options?
Many of our locations offer vegan and gluten free options. Check under “customize your meal” to see what's available in your area.
How long is the experience?
It tends to depend on the amount of people you decide to play with, but the typical runtime is around one hour.
I can win prizes? Tell me more!
Bite missions are eat, play & win year round, and every group who completes a Halloween mission successfully receives a #GetTrickOrTreated prize opportunity from our shelf. These could be BiteCoins you can redeem towards more food, games and prizes, tickets to some of Halloween’s hottest events in your city, or even a surprise trick or treat delivery experience from a real life vampire! Note: #GetTrickOrTreated instant prize deliveries are made available via the same method as the original order (pickup or delivery to original address) during business hours, or, for tickets or other VIP experience packages, digitally.
What is BiteCoin?
Go out on missions to win & discover hidden BiteCoin rewards. BiteCoins are redeemable in BiteApp for prizes from our Loot Shelf, experiences and free food. Why pay to eat when you can play?
More questions?
Bite Player Services is here to help! For order support or other questions, chat directly with us by tapping the question mark icon. You can also send an email to support@bite.delivery.